Average Score (47 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

47 Ratings

4.6 Average

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  • Matthew P.03-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Great service. Great people

  • Daniel A.03-27-2025

    TYPE:SalesMODEL:Golf RYEAR:2024

  • Kiley J.03-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Catrina H.03-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Excellent customer service

  • John R.03-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Sierria Motors always gives great service for my VW.

  • Antoinette T.03-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Steven B.02-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    My atlas was just in for a recall service and the service department went way beyond my expectations to take care of the issue, there were some issues with the replacement parts and they kept working on it until it was fully taken care of, I really expected to have to bring the car back but it was taken care of and returned to me the same day. Great service and a very happy customer.

  • Jim S.02-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • David R.02-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Matt (service manager) got me in right away. Fixed the issue quickly and had me back on the road in a few hours. Very happy with the experience.

    02-21-2025

    Dave, Thank you for taking the time to respond to the survey from VW regarding your most recent service visit. Your feedback is important to us and it is especially nice to get another 5 Star rating!. We look forward to seeing you and your Taos in another 10,000 miles. Sincerely, George Honiotes General Manager Sierra Volkswagen

  • Eliza K.01-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Great service on this day. They were able to not only complete my oil change but also fix an additional issue that I had forgotten about. Kind staff and quick service!